Shipping

Where do you ship from?

We ship directly from South Korea!

What Shipping Methods Are Available?

We offer K-packet and EMS. K-packet is First Class International Package that is much faster and more reliable than registered airmail. You may think of it as a bridge between registered mail and EMS.

Parcel more than 1.8kg may be split into 2 packages or we may upgrade it to EMS.

How much is Shipping to my country?

We charge flat rate for international shipping. Don’t wait until checkout to find out your shipping cost!

Purchase Amount Shipping Cost
Less than £40/$50 £4.50/$5.90
£40/$50 and above We will bear the cost!
£150/$200 and above Free EMS

How long does shipping takes?

It usually takes 10-14 days. We will refund you you if you do not receive your item in 40 days. Please track package at https://www.aftership.com/couriers/korea-post

Do You Ship Internationally?

Yes, we ship to UK, US, Canada, Australia, Germany, Hungary, Singapore and all other countries.

Do I have to pay tax?

All import taxes or custom fees, if by any chance incurred, will be borne by buyer.

Payment

What Payment Methods Are Accepted?

We accept Paypal and all major Credit cards. We are using Stripe payment processing platform.

Orders

Do I need an account to place an order?

Yes. You can easily create an account while checking out. Each member will receive a affiliate link which allows them to earn coupons!

How long do you take to send out my order?

Once we received your order, please allow 3-5 working days for items to be shipped out.

Returns

Can I return my items?

We accept returns within 14 days. Products have to unopened and unused, without any seal broken. If you received damaged products, we will gladly offer full refund. Kindly contact us via our contact form for returns.