Where do you ship from?
We ship directly from Korea!
What Shipping Methods Are Available?
We only offer K-packet by default. It is First Class International Package that is much faster and more reliable than registered airmail. You may think of it as a bridge between registered mail and EMS.
Parcel more than 1.8kg may be split into 2 packages or we may upgrade it to EMS.
How much is Shipping for K-packet?
We charge flat rate for shipping. Don’t wait until checkout to find out your shipping cost!
|Purchase Amount||Shipping Cost|
|Less than $50||5.90USD|
|$50 and above||We will bear the cost!|
|$200 and above||Free upgrade to EMS|
How long does shipping takes?
It usually takes 7-15 days but in some cases it might take up to 4 weeks. You will be able to track with a tracking number. We seek for your kind patience as we cannot anticipate delay due to custom/weather etc. We will refund you you if you do not receive your item in 40 days.
Do You Ship Internationally?
Yes we do!
Do I have to pay tax?
All import taxes, if by any chance incurred, will be borne by buyer.
What Payment Methods Are Accepted?
We accept all major Credit cards. We are using Stripe payment processing platform.
How long do you take to send out my order?
Once we received your order, please allow 3-5 working days to process. Shipments are arranged every Monday and Thursday.
Do I need an account to place an order?
Yes. You can easily create an account while checking out. Each member will receive a affiliate link which allows them to earn coupons!
Can I return my items?
We accept returns within 14 days. Products have to unopened and unused, without any seal broken. If you received damaged products, we will gladly offer full refund. Kindly contact us via our contact form for returns.